How it Works - for regular users we can have a User ID and password registered and ready to go within minutes. You then have online access to all our email services to use when you want, as frequently as you want, from anywhere in the world. Our email service can be used via a web interface or directly from your desktop using our free HTML editing software. HTML, AOL HTML and Text versions of the same message are created automatically to ensure maximum delivery rates. The web based service and desktop software service are designed for frequent users of the system - if you are an infrequent user our Bureau service might be more suitable.

Bureau Service - our bureau service is for infrequent users or one-off email campaigns. Email your document and list to us and we'll take care of the rest - we'll test your email to make sure it looks right, we'll release it when you want it to go and we'll report back to you with a full breakdown on your email job. If you've wanted to test the water with an email campaign to your opt-in list(s), this is the way to go - we can advise on all the implications of the Spam Act and ensure you comply with the legislation - it doesn't get any easier.

Email Blast/Broadcast - get your message out to tens, hundreds or thousands within minutes. Our web service is so simple to use - select your list of addresses, select your text or html copy and click submit. Yes that's it! Log on to the web site and send. Of course it has all the bells and whistles like scheduling for future delivery, billing codes for cost centres, tracking and reporting features, personalisation, extensive reports, etc. With our free desktop HTML editing software the document creation and dispatching process is even easier. As always when a job has been completed reports are automatically delivered to you.

Online Surveys - create your own survey form and let the recipients submit it by clicking a button inside the email - no need to print and mail or fax it back to you - make it easy for them - our email service collects the returned data and presents you the survey results. Your form can be pre-populated with your existing client information to make it even easier for your email recipients to respond. The result is greater response and quicker turnaround.

eNewsletters - create your own template or use one of ours to make your newsletter stand out from the crowd. Bring your own design skills and creativity to retain your customer interest. We will report on who opened the email and clicked through to the embedded links - keeps you on top of what your newsletter readers are interested in. Don't forget the personal touch - with virtually unlimited personalisation fields you can deliver exactly the right format to the individual - and dynamic content let's you provide relevant content to individual user's tastes.

Transaction Email - eInvoices, eOrder forms, eStatements, eConfirmations - transaction email means taking your data directly from your computers in an automated process and delivering it to an email address without manual intervention. Documents can be presented to clients and password protected via email. Eliminate your printing and postage costs and get your transaction document delivered in minutes rather than days. Our XML interface is ideal for automating this process from your internal systems with minimum fuss.

Admin Features - No more individual bounceback messages - we compile them for you into one report - optouts are handled seamlessly for you also. The data collected from your surveys or other form based emails can be extracted by whatever demographics you choose enabling you to launch new campaigns more directly targeted. Our 24 x 7 client support is there to assist in whatever ways necessary.

Spam Compliance - email broadcasts or blasts with commercial content are governed by the Australian Spam Legislation which came into effect April 2004 - in general any promotional email with commercial content is subject to the legislation. We are fully compliant with the legislation's requirements and can advise and ensure you are not in breach.